How do I contact an Uber driver after a ride?

If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.



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To contact your Uber driver after a ride, you will need to follow these steps:
  1. Launch the Uber app and click the 3 parallel lines at the top-left corner.
  2. Tap “your trip”, also, you need to be sure that the menu is set to “past”
  3. Scroll through to locate and select the particular trip and click it.


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You can get help right in the app. To speak to an agent, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

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Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time.

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Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

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There is no customer service email address to which you can directly send a message. So to email Uber customer service, you will have to submit a request on Uber's Rider Help portal. Once you submit a request for Uber to contact you, you will receive an email at the email address you designated.

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Check out the driver's profile Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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Most types of trips can appear back to back, including UberX, UberPool, Uber Comfort, and more. How do I enable back-to-back trips? There's nothing you need to do to enable back-to-back ride requests. They'll begin to appear automatically.

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Why am I being charged before a trip is completed? To make sure your card has sufficient funds available to cover the cost of a trip, we might charge you the upfront price of a trip before it's completed.

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In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Contrary to what others have said, Uber will not call a driver about a 1 star rating, they may call if there is a complaint attached to it such as harassment, unsafe driving, etc, but not for the 1 star.

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