How do I contact my Uber driver after a ride?

If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.



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24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


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24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

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How it works
  1. Request your ride. Tap to open the app and request a ride as you normally would.
  2. Tap the 'Any pickup notes? ' field. Select from pre-written messages or write your own.
  3. Hit Send. Let your driver know where you are or other helpful updates.


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Most types of trips can appear back to back, including UberX, UberPool, Uber Comfort, and more. How do I enable back-to-back trips? There's nothing you need to do to enable back-to-back ride requests. They'll begin to appear automatically.

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By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.

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Uber doesn't have email support. You can contact them by their app.

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Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

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On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.

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While there is no official number as for how long a rider can keep the driver waiting at a stop, I like 5 minutes. 5 minutes is the amount of time a driver will wait at the initial pickup before a rider is considered a “No Show”, so 5 minutes is a good number for stops.

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Updating our no-front-seat policy However, to give drivers space, we ask that riders only use the front seat if it's required because of the size of their group.

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You are free to tip and drivers are free to accept tips at any time. Giving cash directly to your driver is always an option. Where available, you may also tip through the app, on riders.uber.com, and from your emailed trip receipt.

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An Uber driver can pick you up, take you to the store, drop you off to shop, then “drop you off” in the app so that you can spend as much time in the store as you like. Then *another* uber driver can be requested to pick you up once you are outside the store & waiting for him/her to arrive.

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At a Glance: Uber drivers in the U.S. average $38,002 yearly, with earnings ranging from $15 to $22 hourly. Factors like location, surge pricing, and incentives, such as guaranteed earnings for new drivers, can boost earnings.

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Contact the driver When you report a lost item through the Lyft app or the link in your email ride receipt, you'll see the option to call or send a message to your driver. These options will be available for 24 hours after your ride ends.

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