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How do I contact SG arrival card?

If you want to change any information on the Arrival Card application, you are required to email us at [email protected] within Six (06) hours of application submission or earlier.



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All travellers are required to submit the SG Arrival Card before arriving in Singapore, except: Those transiting/transferring through Singapore without seeking immigration clearance; and. Residents (Singapore citizens, Permanent Residents, Long-Term Pass holders*) travelling through Woodlands and Tuas Checkpoints.

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All travellers are required to submit the SG Arrival Card before arriving in Singapore, except: Those transiting/transferring through Singapore without seeking immigration clearance; and. Residents (Singapore citizens, Permanent Residents, Long-Term Pass holders*) travelling through Woodlands and Tuas Checkpoints.

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So, should you print your SG Arrival Card? Technically, you don't have to. The SG Arrival Card is an electronic document, and as long as you can present it upon request, you're meeting the requirement. That means you can show your Arrival Card on a digital device like your smartphone or tablet.

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SG Arrival Card is not a visa. It is a pre-entry permission for the holder of a valid visa to travel to, and seek entry, into Singapore. The grant of an immigration pass will be determined by the ICA officers at the point of entry. The period of stay granted is not tied to the validity of your visa.

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Singapore is open to all travellers without quarantine or testing requirements, regardless of their COVID-19 vaccination status.

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A1: The SG Arrival Card is the electronic version of the paper disembarkation/embarkation (DE) card (or commonly known as the white card) that foreign visitors are required to submit upon arrival in Singapore for immigration clearance.

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It is normally between 14 to 30 days. Regardless of the length of stay granted, visitors may request for an extension of stay by applying in person at the Immigration and Checkpoints Authority before the expiry of the visa granted.

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