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How do I contact someone at Hopper?

24/7 Phone Support
  1. US / Canada / Skype toll-free: +1-833-933-HOP1 (+1-833-933-4671)
  2. International: +1 (347)-695-4555.
  3. Find your Hopper Support ID within the Hopper App:
  4. If you've purchased VIP Support, you may also access Live Chat within the Hopper App:




To contact a human at Hopper in 2026, the most direct method is calling their 24/7 customer support line at (833) 933-4671. For international inquiries, you can use (347) 695-4555. If you are a "VIP" user who purchased a specific protection plan, you have access to a dedicated 24/7 live chat within the Hopper mobile app, which typically offers response times under 30 minutes. It is important to note that Hopper does not offer a standard email address for support, so users are encouraged to use the in-app "Help Center" or social media channels like Facebook and Instagram for non-urgent issues. For serious escalations, the company's executive headquarters is located in Montreal, Canada. Most travel experts recommend handling changes or cancellations directly through the app's self-service tools first, as these are the most efficient way to manage bookings before resorting to a phone call during high-volume periods.

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Reingold v. Hopper (USA), Inc. Hopper (USA), Inc. A proposed class action claims Hopper has misled consumers by falsely advertising that the “Price Freeze” tool offered on its website and app would fully protect travelers from any price increases when purchasing a flight ticket.

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Hopper offers instant booking capability. Hopper does not hide guest details from hosts like Airbnb and Booking.com do. Property managers can get their rental agreements signed by guests through Hopper itself.

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The revenue streams for Hopper are mainly generated through commissions from each booking made through the platform (flights, hotels, cars). Additionally, they also offer travel insurance, from which they receive revenue from policy sales.

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