If you are missing any Crown & Anchor points from one of your previous sailings or have any inquiries regarding your account, please contact us at [email protected].
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If your request was received, you'll get an automated confirmation to the email provided within 24 hours and a personal response within 48 hours. If you do not receive this confirmation, please email [email protected] and/or call us at (866) 592-7225 to confirm your needs.
The most accurate and popular Royal Caribbean Group's email format is first (ex.[email protected]). Royal Caribbean Group also uses first + last (ex. [email protected]) and first [1 letter] + last (ex.
Of course, those who purchase an internet plan have the ability to use chat apps like iMessage, WhatsApp, or Facebook Messenger, but Royal Caribbean's app chat function is the perfect answer for those who want to stay connected to each other on the ship but don't need or want wifi for anything else.
The Crown & Anchor® Society is our way of recognizing and rewarding our most loyal guests. All you have to do is come aboard — you'll be automatically enrolled into our loyalty program once you complete your first sailing.
Download the cruise line's mobile appMost cruise lines have a mobile app that allows you to talk with people onboard. You may, however, have to pay extra for this service. Norwegian Cruise Line, for instance, charges $9.95 per person for their Phone and Messenger Package.