How do I follow up on a Ryanair refund?

You can check the status of your refund in your Ryanair Wallet. Please remember that to allow us to process your refund, you must request one using the link placed in the email you receive from our Customer Service team or through the My Bookings section on Ryanair.com.



To follow up on a Ryanair refund in 2026, the most effective method is to use the "My Support Cases" section within the "myRyanair" portal. When you first requested a refund, you should have received a case number; logging in allows you to see real-time updates and any replies from the customer service team. If your refund is taking longer than the standard 7 to 14 business days, you can use the Live Chat feature on their website, which is usually faster than trying to call their support lines. A peer-to-peer "pro-tip" for 2026: if you booked through a third-party Online Travel Agent (OTA), Ryanair may have refunded the money to the agent's card rather than yours. In this case, you must complete the "Customer Verification" process on the Ryanair site to have the funds redirected to your own account, a measure the airline uses to prevent agents from holding onto customer refunds.

People Also Ask

In rare instances where Ryanair has cancelled your flight, failed to operate the flight reasonably according to schedule or you were denied boarding you may be entitled to a refund in accordance with Regulation (EC) 261/2004.

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When a refund is due, the airline must forward a credit to your card company within seven business days after receiving a complete refund application, according to the Transportation Department. However, the credit may take a month or two to appear on your statement.

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Airlines and ticket agents are required to make refunds promptly. For airlines, “prompt” is defined as being within 7 business days if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check.

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Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU261 claim form. We aim to process your claim within 10 days.

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Will I get a refund for cancelling my Ryanair flight? Unfortunately, Ryanair does not offer refunds on cancelled flights - except in certain circumstances.

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Compensation claims with Ryanair usually take at least 3 months. Take this into account — you won't be getting the money immediately after filing compensation claim. Add at least a couple more months, if the case will be taken to court.

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If you are denied boarding (whether voluntarily or involuntarily) or your flight is cancelled, you are additionally entitled to choose between: a) reimbursement pursuant to Article 8(1) of the Regulation within seven days, by means provided for in Article 7(3), of the full cost of the ticket at the price at which it ...

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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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If an airline is not honoring its refund policies or the airline's refund policies seem unfair or deceptive consider suing the airline in small claims court. In small claims court, the judge will be the ultimate decider of whether an airline's refund terms are fair or enforceable.

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Ticket refund for cancelled or missed flight Regardless whether you cancel your flight months in advance, or you miss it due to some unforeseen issue on the way to the airport, you have a right to the same refund of taxes and fees from the airline.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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Passengers can receive both a refund of an airline ticket and compensation for the cancellation, provided that their flight qualifies for compensation. To qualify, the airline must have let you know about the flight cancellation less than 14 days before it was due to depart.

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