How do I get a digital copy of my Railcard?
How do I get a digital copy of my Railcard? You will need to click Manage my Railcard on the website homepage to log in to your account. Once logged in, click on 'Details' under your active digital 16-25 Railcard, then click on 'Manage Digital Devices' to request a new download code or manage the number of devices your Railcard is on.
How to convert physical Railcard to digital?
You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard. Click here for the step by step guide on how to renew your Railcard.
Can you get a digital Railcard instantly?
In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.
How do I find my digital Railcard on my phone?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Can I buy a Railcard online and use it straight away?
If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.
Are Trainline railcards digital?
Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.
Can I get an online copy of my Railcard?
If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.
Can I buy a digital Railcard at a station?
At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
How do I get my Railcard in my wallet?
You need a digital Railcard download code to add your Railcard to your device. You can find this code in the email we send after you complete your Railcard application.
Do you need proof of Railcard?
You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.
What to do if I forget my Railcard?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.
How do I prove I have a Railcard?
If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
Do you need a photo for a digital Railcard?
You will be asked to provide a digital passport-style photo if you select 'Digital'.
Can I use a screenshot of my Railcard?
Screenshots of eTickets can't be used to travel.
Is it better to have a plastic or digital Railcard?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
How long does it take to get a digital Railcard?
Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.