How do I get a refund from EasyJet?

Alternatively you can cancel your delayed flight and apply for a full refund. To cancel or change your flight please speak to our Ground Crew in the airport or contact our Customer Service team.



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Cancelling your easyJet flight If you cancel within 24 hours of booking, we will give you a full refund minus the Cancellation Fee (as listed in Fees and Charges).

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.

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How Do I Know My Flight Is Refundable?
  1. Check if the refundable filter is applied on the flight page.
  2. Low fare denote non-refundable tickets and high fare denote refundable tickets.
  3. Contact customer care of the airlines at 1-802-341-3403.
  4. Ask for details from the travel agent who is booking your flight ticket.


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The amount of your flight refund is always the cost of the ticket. The amount of your compensation depends majorly on the travel distance of your flight. In the case of a replacement flight, it also depends on the flight time. It is possible to receive both flight refund and compensation at the same time.

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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The easyJet holidays account Credit will automatically expire if it is not used by the expiry date – 12 months from the date of issue (unless you are advised in writing of a different expiry date at the time Credit is offered to you).

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Has easyJet Rejected Your Claim? Airlines can be quite creative with their excuses for not paying out compensation for flight delays. If you've been told your claim is not valid it could be for a number of reasons including: Delay was due to a 'hidden manufacturing defect'

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I have attached a copy of [state any copy of documents you attached to the letter] to this letter. I am now asking that [name of airline] provide a refund of my flight for [total refund requested] as per [name of airline]'s refund policy. Please refund this balance to [state where you want the refund sent to].

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For flights that are within the United States, you can change your flight or receive a refund if you cancel your flight within 24 hours of booking, but only if your flight is at least 7 days away.

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That may be because of the large number of flight cancellations and delays, as the airline industry has struggled to keep up with the post-pandemic demand for travel. On average, 1 in 5 flights arrived behind schedule as of July 2022.

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