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How do I get a refund if I missed my train?

Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245). Amtrak Stations: Refunds may be processed at stations with Amtrak ticket offices.



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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Refunds can take an average of 3-5 days to process.

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What happens if I've missed the last train connection? If you've missed the last train connection due to a delay, don't panic. Rail operators cannot leave you stranded mid-journey, especially if the delay is within their control.

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Can you scan a trainline ticket twice? It is perfectly valid to use the out portion and then the return portion. It is NOT valid to use the out portion twice, or to use the return portion twice, or to use the out portion at all after the return portion has been used.

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To request a flight change, call or email the airline or travel agency. Make a note of your reservation number and travel dates. Explain to the customer support operator why you need to change your ticket and inquire about alternative flights that will better fit your needs.

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