How do I get disability Preboarding?

Yes, we're happy to help you down the jet bridge and into your seat (if needed). Customers with disabilities who need help boarding can preboard. Notify a Customer Service Agent in the gate area prior to boarding of your needs, then wait for preboarding to begin.



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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.

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At the check in or gate, you simply state that you need to pre-board for medical reasons and need a specific seat, and show your ID. They cannot ask specifics of why you need to pre-board, but this covers enough to be able to pre-board on Southwest.

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Airline Passengers with Disabilities Bill of Rights A person with a disability may have a physical or mental impairment that impacts a major life activity - such as walking, hearing, or breathing. This may be on a permanent or temporary basis.

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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.

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Download and complete a Notification Card to be provided to the TSA officer who will be conducting your screening. The Notification Card is intended to describe your health condition, disability or medical device to the TSA officer in a discreet manner, helping to ensure your privacy.

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Can the fee for TSA PreCheck® be waived because I have a disability or medical condition? No. The application fee covers the cost of the background check and cannot be waived.

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Attention Deficit Hyperactivity Disorder An individual with ongoing ADHD will not (by definition) be able to complete pilot training. Medication used for this disorder is normally disqualifying.

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Getting the top levels of priority boarding is reserved for the most frequent flyers, active military members and higher fare class. You can also board early by being an AAdvantage card member. However, if you prefer other airlines, look for other travel cards that offer priority boarding and compare your options.

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Yes, you can request additional support from airline staff for your autistic child. This may include assistance with checking in, passing through security, and boarding the plane. It is recommended that you contact the airline in advance to make these requests.

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The check-in process at airports enables passengers to confirm they will be on the correct flight, obtain a boarding pass, possibly select their seat (if hasn't happened already and is allowed by airline), and check in luggage onto a plane, if desired.

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