How do I get my boarding pass onto my phone?

Add a boarding pass with a screenshot
  1. Open the email, app, or website that has your boarding pass.
  2. Find your boarding pass. ...
  3. For a few seconds, press and hold the Power and Volume down buttons at the same time. ...
  4. On the “Screenshot saved” notification, tap Add to Google Wallet. ...
  5. Tap Save.




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Add a boarding pass with a screenshot
  1. Open the email, app, or website with your boarding pass.
  2. Find your boarding pass. ...
  3. Press and hold the Power and Volume down buttons at the same time, for a few seconds. ...
  4. On the “Screenshot saved” notification, tap Add to Google Pay. ...
  5. Tap Save.


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How to add a boarding pass, ticket, or other pass to Apple Wallet on your iPhone
  1. Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
  2. Tap Add to Apple Wallet.
  3. Follow the instructions on the screen.
  4. If necessary, tap Add in the upper right corner.


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Boarding passes are provided directly by the airline after checking in for your flight. If the airline you're flying with offers online check-in 24 hours before departure time, you can usually print your boarding passes directly from the website or have them sent directly to your phone!

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Meanwhile, a paper ticket won't tell you when your flight is canceled. Plus, a poorly printed boarding pass can render your ticket useless at the gate. Hoeller points out that printing a paper ticket and neatly folding it into your passport is much easier than juggling between your personal items and phone.

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Generally speaking, we like to err on the side of caution and suggest you print out your boarding pass, even if you already checked in online and have a mobile version on your phone.

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In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.

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What can I do? Make sure to report your lost boarding pass at the airline's airport counter and provide your booking information and passport to get a new one.

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Is my boarding pass my ticket? Not technically. Your boarding pass is your “ticket” to board the plane, but technically your ticket is generated as an “e-ticket,” or an electronic ticket, when you book your flight. Your boarding pass will be generated upon check-in, either online or at the check-in counter.

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It replaces the old-fashioned paper boarding pass. Both documents have a digital code for scanning: a bar code on paper and a QR code on digital. Mobile boarding passes are also provided by the airline you've chosen to fly with.

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The confirmation number for an airline is a 6 character code comprising of letters and numbers. (Example: Airline Confirmation# A1B2C3) You will be able to print a within 24 hours prior to your departure. You can also typically print from airport kiosks at the airport when you arrive on your travel day.

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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.

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Online Check-in It's usually in the same document as your boarding pass. Normally, you will need to arrive at the airport at least 90 minutes prior to your scheduled departure time if you have baggage to check for an international flight.

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In most cases, you can check-in online (or via a mobile phone app), print a boarding pass (or have it loaded to an app), and walk straight to security. You might also be able to print your boarding pass from a self-automated kiosk at the airport.

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Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

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Adult passengers 18 and older must show valid identification at the airport checkpoint in order to travel.
  • Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) ...
  • U.S. passport.
  • U.S. passport card.
  • DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)


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Ensure that the barcode / QR code on your boarding pass is in the centre of the scanner so that it can be scanned without any problems. Verify that the barcode / QR code is intact and therefore readable, as any damage or low quality in resolution or printing might affect the success of the scan.

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