To get your Hilton Honors points back after a cancellation, you must ensure you are within the hotel's specific cancellation window, which is typically 48 to 72 hours before your scheduled check-in. If you cancel a "Reward Stay" online through the Hilton app or website before this deadline, the points are usually redeposited into your account instantly or within 24 hours. If you have passed the deadline, you may forfeit the points or be charged a "no-show" fee equivalent to one night's room rate. If you believe you have a valid reason for a late cancellation (such as a medical emergency or flight disruption), your best course of action is to call the hotel directly and speak with a manager; they have the discretion to waive the penalty and manually trigger the point redeposit. For "missing points" from a stay that actually occurred, you can use the "Missing Stay Request" form on the Hilton website after waiting 5 business days post-checkout. In 2026, ensure your account shows "active status," as points can expire after 24 months of inactivity, though any stay or point-earning event resets this clock.