Your PNR (Passenger Name Record), also known as your Booking Reference or Record Locator, is a unique 6-character alphanumeric code (e.g., Z7Y3K2) generated at the time of booking. The fastest way to find it is to check your Confirmation Email or e-ticket receipt; it is usually prominently displayed in a box labeled "Booking Reference" or "Ref No" near the top of the document. If you booked through a third-party site like Expedia or Kayak, you will have two codes: the agency's internal ID and the "Airline PNR"—you need the airline's version to check in. You can also retrieve it by logging into the airline’s website or mobile app under the "My Trips" or "Manage Booking" section using your last name and the credit card number used for the purchase. If you have lost all digital records, you can call the airline's customer service; after verifying your identity and flight details, the agent can provide you with the code. It is critical to keep this code secure, as it grants access to your personal contact info, seat selection, and the ability to change or cancel your entire itinerary.
No, EasyJet does not charge an additional fee if you are a "No Show" for your flight, but your ticket is almost universally non-refundable. If you miss your flight, you simply lose the money paid for the fare. However, there is a significant financial "silver lining" in 2026: even if you don't fly, you are entitled to a refund of the Government Air Passenger Duty (APD) taxes included in your ticket price. EasyJet will not volunteer this refund; you must proactively contact their customer service team after the flight has departed to request it. While they may charge a small administrative fee to process the tax refund, you can often recover between £13 and £100 depending on the route. If you miss your flight by a narrow margin (usually within 2 hours of departure), you can often pay a "Rescue Fee" (approx. £110) at the airport to be moved to the next available flight, which is often cheaper than buying a completely new last-minute ticket.