How do I get to the HSBC Vortex?

HSBC Rain Vortex Jewel's centrepiece attraction is the 40m HSBC Rain Vortex – the world's tallest indoor waterfall. Enjoy the light-and-sound show every hour from 7.30pm to 12.30am. To get to Jewel, take the complimentary airport shuttle to Terminal 2 and walk over to Jewel via the link bridge.



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Found at the Heart of Shiseido Forest Valley in Terminal 1 is the HSBC Rain Vortex, a free attraction, accessible to anyone passing through Terminal 1 of the airport. It's a rare opportunity for travelers to witness a breathtaking spectacle without any admission fees. That's right, a $0 ticket price.

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You can catch a glimpse of the Rain Vortex and Jewel by taking the T3-T2 Skytrain (station B for T3 and station E for T2) and back. The Skytrain passes through Jewel without making a stop, you won't be able to get off inside Jewel.

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Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).

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Take the free shuttle bus from Terminal 4 Arrival Lounge to Jewel/ Terminal 1 (opposite Jewel Level 2 Drop-off point). Direct shuttle bus service (T4 - Jewel) is available from 6am to 12am daily, while loop bus service (T4 - T3 - T1 - T4) is available from 1am to 6am daily.

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From Changi Airport Jewel is connected to the Arrival Hall (level 1) of Terminal 1. Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 2 (near row 1). Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11).

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JEWEL EARLY CHECK-IN LOUNGE Early check-in is available from 3 hours up to 24 hours prior to your flight at the Jewel Early Check-in Facility, located at Level 1 of Jewel Changi Airport (opens daily from 08:00AM to 12:00AM).

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1 The HSBC Rain Vortex The waterfall's design was inspired by Singapore's tropical rains, adding novelty and wonder to the aimed multi-sensory experience for visitors to Jewel. While being a significantly eye-catching centerpiece attraction, visitors can bask in its full glory at numerous vantage points.

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Fee waiver requirements: The HSBC Advance Checking Account has a monthly maintenance fee, which you can waive if you have an HSBC U.S. residential mortgage loan, a $10,000 minimum combined balance in all your HSBC bank and investment accounts, or a $5,000 minimum combined balance plus a monthly recurring direct deposit ...

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Before the opening of Terminal 3, the Skytrain system was upgraded from the original Adtranz C-100 system to the new Mitsubishi Crystal Mover system, which expanded the service from a simple 2-station line to a 7-station network. All Changi Airport Skytrain services are free of charge.

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Passengers in Terminal 4 have to go to Terminal 2 first by Airport Shuttle Bus and then get to Level 3 to find the link bridge to get to Jewel. But whether you are an airline passenger or not, the Jewel Rain Vortex located under a huge dome in Jewel Changi Airport is a must see.

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As the mall is located landside (i.e. you have to pass through immigration to visit the mall), I had to fill in a landing card and pass through immigration. For those of you wishing to visit Jewel during a layover, make sure your layover is at least four hours long and that you don't need a visa to enter Singapore.

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To explore all Jewel Changi attractions and amenities, you should plan to spend at least four to five hours when you visit Jewel Changi Airport.

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Can transit passengers visit Jewel? We recommend transit passengers to cater for at least 5 hours of transit time to comfortably visit and experience Jewel. All passengers are reminded to check in for their departing flights at least 2 hours before their flight departure time.

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