How do I get verified on Uber?

Attach your Photo ID, if prompted. As before, the photo will snap automatically. Click “Done” when you are finished. Once the appropriate information is attached, Uber will review your account and take the attached information into consideration. You will be notified via email about the status of your verification.



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Attach your Photo ID, if prompted.
  1. Once the appropriate information is attached, Uber will review your account and take the attached information into consideration.
  2. You will be notified via email about the status of your verification. If you need any additional help, email Uber support at [email protected].


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It will ask you to input a one-time authentication code in addition to your Uber account password. Strong Customer Authentication is a non-optional, authentication protocol, aiming to provide an extra layer of security, specifically to your digital transactions.

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Uber will complete a verification of the ID and also check that no other account is associated with that document. In some countries, Uber may also allow riders to take a photo of themselves to help verify their account.

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All ask their platform workers to upload selfies for logins or verifications. Uber checks that a driver's face matches what the company has on file through a program called “Real-Time ID Check.” It was rolled out in the US in 2016, in India in 2017, and then in other markets.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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To help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

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If you notice at pickup that your rider looks younger than 18 and the ride request did not have the “UberX • Teen” label, you may ask them to show you a valid driver's license or ID card for confirmation.

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It's easy to request an Uber ride without the app, and it's just as fast and efficient as the app. It requires a minimal amount of data to request an Uber ride online, so you should always be able to find a ride if you have internet access. After completing a ride, you will receive an email receipt of your ride.

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We will notify you if we detect fraudulent behaviour on your account, explaining the activity that we have detected. Engaging in fraudulent activities, even once, can lead to permanent deactivation from the platform.

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Uber is required to conduct various levels of KYC (Know Your Customer) procedures to make sure our users are who they say they are by verifying their identities.

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It is a common misconception that you must have a credit card to use Uber. If you have a checking account, you can link it to your PayPal account and use that to pay for your rides (in participating countries). Uber also accepts many various digital wallets, such as Android Pay, Google Pay, and Paytm.

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