Additional options to check the status of your voucher include: Call the self-service telephone line at 1-888-332-7366 (DSN 699-0300) to find out if your voucher has been paid. This is for travelers not using DTS.
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Check document status by logging in to DTS. Go to Official Travel vouchers or authorization, and then look in the Sort by Status column. Or, go to the digital signature page within the document. If you can't access to DTS, contact your Defense Travel Administrator (DTA) to check the status of your document.
Once approved, the payment system will release the funds. Your voucher has been released for payment. Please allow 3-5 business days for your payment to be reflected in your account.
Block 8: TRAVEL ORDER/AUTHORIZATION NUMBER – You'll find this number on the upper left hand corner of your orders, if TCS orders, or from Box 22 of your DD Form1610. Invitational travel orders should have this number clearly indicated on the orders.
Refundable fares are generally eligible for a full cash refund. Some tickets, including many basic economy fares, simply cannot be canceled. Some tickets can be canceled for a voucher refund, minus a cancellation fee.
Many experts estimate that a voucher is worth somewhere between a third and a half of its face value. If you ask for cash but an airline offers a voucher, take the voucher only if the face value is at least double the cash offer.