Tips for a 5-star trip
- A clean car that's well maintained and scent-free.
- A preferred route to their destination. ...
- Polite, easygoing, and respectful conversation.
- Excellent service such as helping riders with doors and their luggage.
- Following local traffic laws and speed limits.
but don't count on it. Your Uber rating is based on your last 100 customer ratings. So, absolutely, if you have 100 5-star ratings in a row, your rating will go back to 5.
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A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.
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If you have a perfect 5.0 rating, you are either the perfect passenger or you're brand new. Five-point-oh: the elusive perfect rating. Five stars means perfection, no faults, and excellence.
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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.
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If you're between a 4.7 and 4.79, you're a solid passenger, but you may have a slightly questionable history.
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What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
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Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.
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If you're between a 4.6 and 4.69, I hate to say it, but you may be a bad passenger. We are now reaching the bottom of the barrel in terms of ratings, as almost all ratings seem to be between 4.5 and 5.0. If you're in the 4.6 range, you might not know it, but you may be a bad passenger.
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You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating. If a trip was canceled, you won't see the option to rate the driver.
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When a client clicks the app to request a ride, a driver receives a signal with the icon of a ride-flagging human being; if the driver accepts the ride request, both parties see a screen that features the other's name and rating.
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If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
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You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars.
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It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
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Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
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