How do I make sure my Disney tickets are real?

One other place you can check is your My Disney Experience account if you have one! If your tickets were previously linked, you may still be able to see them in your account. If all else fails, you'll be in good hands speaking to a helpful Cast Member at the Existing Tickets line at (407)934-7639.



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You'll either tap your MagicBand or scan your Disney MagicMobile pass to scan into the parks. Since MagicBands and your Disney MagicMobile pass are both connected to your My Disney Experience account, they should automatically be able to access your tickets.

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Some reservations, tickets and purchases may not automatically appear in My Disney Experience. Link these items to your account to be ready to plan and share the magic with family and friends.

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First, be sure your theme park tickets have been linked to your Disney account. Some reservations and tickets may not autoMAGICALLY appear in My Disney Experience. You can visit the Link Reservations and Tickets page on disneyworld.com to verify.

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If the ticket has not yet been used, you can reassign a ticket to another person on your Family & Friends list. To do so, visit the My Reservations section of My Disney Experience, locate the ticket you wish to reassign and select the “Reassign Ticket” link to the right of the ticket.

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Once the ticket is activated, it becomes linked to a Guest and cannot be transferred to another Guest. For your security, Cast Members will be able to verify your ticket is linked to you by the photo taken of you when you first use the ticket.

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Some promotional tickets, including discounted tickets for eligible active and retired military personnel, have certain ID requirements. Even with those, ID is more for purposes of eligibility verification than name matching.

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Scroll down past My Plans, Reservations and Tickets and toggle over to Tickets, Passes & Memory Maker. Here, you'll be able to view your theme park tickets and the Guests to whom they're linked.

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Yes, it is possible to change names on tickets. You can place a call to the Tickets services phone line and a Cast Member there can help you out. Alternatively, for most theme park tickets, it's often fine if the name on the ticket does not match the person actually using the ticket.

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