Payment methods
- Cash Payments. With Viva Cash. The fastest and easiest way to book. Travel without the need of a credit or debit card, paying for your trip in cash. ...
- Bank cards. You can use any of these cards to complete your payment:
- Online payments. Pay Pal. Use one of the fastest and most secure platforms to shop online.
A seat selection can be made by paying the applicable fee. You can select your seat during the purchase process or through My booking. VIP Priority and More Space seats (emergency exits) are available for an additional cost. Priority check-in (Viva Express) is included at no cost when you select Smart fare.
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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.
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For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.
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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.
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If all else fails and you can't find that flight confirmation email anywhere, you're going to want to go directly to the airline. Calling and speaking with a representative on the phone is your best bet.
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Confirm your flight. The night before you are scheduled to fly, check to make sure that everything is proceeding as planned. After purchasing your ticket, you should have received a confirmation e-mail from your airline. Check that confirmation to make sure the flight is still scheduled to take off on time.
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If you are not checking bags or flying domestically, you must arrive at the airport at least 60 minutes before the scheduled departure.
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The TSA and airports want you to get there earlier, each for its own reasons. The agency does not like to be rushed with screenings, even if there's a long security line. Airports want you to take advantage of their incredible shopping and dining facilities, which you can't do if you're rushing to the gate.
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