How do I pay on Bolt?

You can use any debit or credit card when shopping on the Bolt Merchant Network. Once you've entered your payment information the first time, Bolt will remember your billing details. You do not need to re-enter card information, your shipping address or select the preferred card when using Bolt for future purchases.



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Your trust and safety are important to us. Your personal details aren't for sale. When you pay with Bolt, your financial information is encrypted and stored securely in compliance with PCI regulations. Shop easy knowing retailers do not have access to sensitive information.

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You can pay for orders on the Bolt Food app by using cash (in some markets), Bolt balance and via credit/debit card. Follow these steps to add a payment method to your account: Tap the profile icon in the menu and select the Payments option. Add the card details in the relevant text fields and click the Continue button ...

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Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.

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Reasons can include: items in cart were subject to fraudulent activity, email was unrecognized or associated with fraudulent activity, user history is associated with fraudulent activity in the Bolt network, and many more.

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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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?You may be offered to use a ride option that allows you to agree to a fixed Fare for a given instance of Transportation service provided by the Driver (i.e Upfront Fare). Upfront Fare is communicated to you via the Bolt App before the ride is requested.

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How to schedule a ride. You can reserve a Bolt ride for any time, up to 3 days in advance. Whether it's a late-night flight, an important event, or something you can't miss — this feature's for you! Scheduling a ride takes less than a minute, and there are several ways to do it.

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Running an app which requires location services to be switched on might be tricky if your internet connection is limited. If that's the case but you still need a ride, just open a browser on your computer or phone and request a Bolt without opening (… or even downloading) the app.

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Schedule your Bolt work rides to make your days run like clockwork. Whether you need a comfortable commute to the office, a reliable ride to an offsite meeting, or an early trip to the airport, use Bolt to book rides up to 3 days in advance.

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