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How do I rate a bad Uber driver?

Open your app After your trip, tap to open the app and rate your driver as you normally would.



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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.

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Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.

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If the driver cancels a ride before the departure time, you won't have the option to leave a rating.

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If the driver cancels a ride for reasons that are not the passenger's fault, they can choose to cancel without a fee. A driver who cancels on passengers for no reason, and charges them a cancellation fee, will not be an Uber driver very long.

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In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.

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Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.

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In essence, yes, Uber Eats drivers and an Uber driver or a DoorDash driver know how much the tip is when they choose to accept the delivery order. However, customers can adjust their tipping level after delivery is complete.

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Is 4.75 a bad Uber rating? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

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There is far more that we wish you knew than didn't. We make peanuts: always tip your driver. A four star rating can get us deactivated and lose our job. We give a 5 star rating to almost every passenger just because we are decent human beings.

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Contrary to what others have said, Uber will not call a driver about a 1 star rating, they may call if there is a complaint attached to it such as harassment, unsafe driving, etc, but not for the 1 star.

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As an Uber driver, a 5 star rating often means more passengers, more fares and (hopefully) more tips. So to become a successful private hire taxi driver, it's important to get those stars.

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Uber states that, when possible, they will alert a driver if they are at risk of deactivation. However, drivers claim the company often deactivates accounts without prior warning, something Uber has admitted to in the past.

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San Francisco's Lazhar Bedri earned the notation of longest tenure for being an Uber driver since July 2011. Las Vegas' Fatou Cissokho received the highest rating — earning nearly 4,000 five-star reviews. Birmingham driver Charlana Moses was recognized for having made the most trips.

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I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

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How much should you tip your Uber driver? You should tip Uber ride 10% - 20% of your ride payment as a common courtesy.

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Generally, drivers keep 75% of the fare price for any given ride and Uber takes 25% of the fare.

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