How do I refill my OMNY card?

You can load a minimum of $1.00 at participating OMNY retailers (visit omny.info/retail to find a store near you), or by calling OMNY customer service at 877-789-6669. You can also reload your OMNY card online at omny.info ($5.80 minimum for online reloads).



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Important: You are limited to tapping and paying for yourself and 3 additional riders with the same payment method at a single OMNY reader. You may continue using the same payment method at a different OMNY reader. However, if you do so, the 4 free transfers associated with the original 4 taps will be forfeited.

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OMNY can currently be used to pay fares at all New York City Subway and Staten Island Railway stations, on all MTA buses, and on the Roosevelt Island Tram; when completely rolled out, it will also replace the MetroCard on Bee-Line buses, NICE buses, and AirTrain JFK.

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An OMNY card works the same as a contactless credit or debit card — all you have to do is tap and go. You can also use an OMNY card to take advantage of our fare capping program. Pay for 12 rides using the same card in a seven-day period and additional rides within the week are free.

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You must use the same contactless credit or debit card, smart device, or OMNY card for each trip. Customers will automatically receive free, unlimited rides for the rest of the week once they have paid $34 in fares (or $17 for registered Reduced-Fare customers).

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In fact, 88% of the time, OMNY is cheaper than a 30-day MetroCard if I average 10 rides a week. Let's see if we can generalize this to other weekly averages: As you can see, up until I average 11 rides a week, OMNY is usually better. More often than not, I'll save money if I stick with it and skip the Unlimited card.

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You must use the same contactless credit or debit card, smart device, or OMNY card for each trip. Customers will automatically receive free, unlimited rides for the rest of the week once they have paid $34 in fares (or $17 for registered Reduced-Fare customers).

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After receiving your physical OmniCard, Click on the Activate Card button in 'Cards' section and scan the QR code on the back of the card. Your physical card will be activated instantly. Why do I need to set PIN for my OmniCard? You need to set the PIN to authorise QR and Swipe & Pay payments.

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What does “OMNY” mean? OMNY, which stands for One Metro New York, is based on the concept of unifying fare payments and ticketing across multiple modes of transportation. We believe that transportation is an essential service that connects communities and brings the diversity and energy of New York together.

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It's like a 7-Day Unlimited MetroCard without the upfront cost. Start any day and $34 (or $17 for Reduced-Fare customers) is the most you'll pay. Once you've hit 12 paid trips in a 7-day day period, the rest of your rides of the same week will automatically be free.

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OMNY is our contactless payment system. You don't have to sign up or download an app to use OMNY — simply use your contactless credit or debit card, smartphone, or wearable device to tap and go. You'll pay the same base fare — $2.90 — and still get free transfers.

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OMNY was originally supposed to cost $645 million but now has a $772 million price tag, which could grow more, officials acknowledged in April. Rollout on the Long Island Rail Road and Metro-North was supposed to begin in 2021 — but now could be delayed until 2025 or later.

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You don't have to sign up or download an app to use OMNY; simply use your contactless credit or debit card, smartphone, wearable device, or OMNY card to tap and go. OMNY currently supports full-fare and Reduced-Fare pay-per-ride options.

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A red screen that reads Payment Method Expired indicates that the card being used to pay the fare has expired. Riders are encouraged to select another payment option. A red screen that reads Payment Not Accepted means you may have tapped a cancelled card or your payment method may be blocked by the OMNY system.

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OMNY is available throughout New York City You can use OMNY with your own contactless card or smart device. OMNY currently supports a full-fare, pay-per-ride option for now, including free transfers.

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