How do I restart my Southwest app?

Follow the below steps.
  1. Restart your mobile phone and try reloading the app.
  2. Now Go into settings - application manager - clear cache on the app.
  3. Make sure the internet connection is working.
  4. Delete the app and reinstall it.
  5. Update app, phone, or tablet.




To "restart" the Southwest Airlines app in 2026 to resolve glitches or refresh your boarding pass, you should perform a force-close and relaunch. On an iPhone (iOS), swipe up from the bottom of the screen (or double-click the home button) to view the App Switcher, then swipe the Southwest app card up and off the screen to close it completely. On Android, tap the "Recent Apps" button and swipe the app away. Once closed, tap the app icon to reopen it. If problems persist, Southwest's official 2026 troubleshooting guide recommends logging out and back in, or "clearing the cache" in your phone's settings. In extreme cases, uninstalling and reinstalling the app ensures you have the latest version (v11.2+) which is required for 2026 features like Live Chat and real-time "Day of Travel" push notifications.

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You are likely having some type of browser issue. 1) Download a new browser like Opera, Maxthon or Mozilla and try to log on with it. 2) Try to log on at a place like your library. 3) Using the Southwest phone app, try logging in via cell data as opposed to wi-fi.

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Customers who purchase an Anytime fare will automatically be checked in to their flight 36 hours prior to scheduled departure—that's 12 hours before our traditional 24-hour check-in. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins.

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If you purchase EarlyBird Check-In, we'll automatically check you in and reserve your boarding position 36 hours before you flight's departure. This is before our general 24-hour check-in begins.

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Re: Account Disabled If the flight you booked and a pre-existing reservation conflict the system will automatically cancel one of the reservations. Perhaps creating a conflict more than once in such a short amount of time caused the account to be disabled.

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Copy your flight confirmation #. Paste it somewhere. Then copy your case #. Those two numbers concatenated together are the Customer ID.

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It appears that Southwest redoes it's app as newer version of the OS come on line. Sometimes in order to be compatible with the newest OS, code is changed and that code makes the new version of the app incompatible with older versions of the OS. The current version of the app requires at least Android 6.0.

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No, your Rapid Rewards points do not expire. However, if you choose to close your account, the points in your account will be terminated. When do the points I earn after each qualifying activity post to my account? It takes up to 72 hours after completion of your flight for points to post to your account.

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Some Customers with disabilities are able to preboard at the very beginning of the boarding process prior to general boarding. Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.

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Online check-in lets you check in from your home or office and print your own boarding pass. You can also choose to have a link to your boarding pass emailed to your mobile device.

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