As of 2026, scheduling a birthday call from a Disney character is primarily handled through the Disney Cruise Line or specific Disney Enchanted Calls digital services. For Disney Cruise guests, you can log into the "My Reservations" section of the official website or app and select "Request Call," where you can choose a character like Mickey, Minnie, or Goofy to call your child at a scheduled time before your trip. For those not on a cruise, Disney has transitioned many of these services to the Disney+ "Birthday Magic" interface or a dedicated "Character Greeting" app, where you can trigger a pre-recorded video call or audio message. Note that the classic "Disney Enchanted Call" phone service has largely been replaced by these digital video versions to offer a more immersive experience. Some premium Disney-themed hotel packages also allow you to arrange for a "wake-up call" or birthday greeting from a character through the in-room "Hey Disney!" voice assistant.