How do I self check-in at the airport?

Identify Yourself Walk up to an open kiosk. The kiosk will prompt you to identify yourself by inserting a credit card, typing in your flight confirmation code (locator number) or entering your frequent flyer number. Enter your identifying information using the touch screen.



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1) Saves time for both passengers and airlines: Checking in with self-service kiosks is much faster than traditional paper check-in, saving both passengers and airlines time.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.

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A boarding pass is a document provided by an airline during check-in giving a passenger permission to board the airplane for a particular flight. At a minimum, it identifies the passenger, the flight number, and the date and scheduled time for departure. Boarding passes are always required to board a flight.

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Not technically. Your boarding pass is your “ticket” to board the plane, but technically your ticket is generated as an “e-ticket,” or an electronic ticket, when you book your flight. Your boarding pass will be generated upon check-in, either online or at the check-in counter.

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In-person at airport using a self check-in kiosk If using a kiosk, you can select a seat (if hasn't happened already or allowed by airline), enter the number of bags to be checked (if desired), and print boarding passes. You will then need to bring your luggage to a staffed counter or checked luggage station.

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Can I use my mobile boarding pass to go through the security checkpoint and board my flight? Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed.

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You click the link in the email to retrieve your QR code. Anytime you need to present your boarding pass – at security checkpoints or at the gate – you hold up your QR code to a scanner, which reads the information. The QR code acts as a unique link to all of your flight information.

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Boarding Pass Passengers are requested to carry a print out of their boarding card once they have completed their mobile Check-in. The boarding pass can also be obtained from one of the IndiGo counters at the airport. However, it is recommended to take the print in advance to skip the queue.

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Yes, printed boarding passes are still available should you prefer to not utilize a mobile boarding pass. You can print your boarding pass online, at the airport using a self-service kiosk, or from the ticket counter on the day of departure, prior to your flight's scheduled departure time.

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The confirmation number for an airline is a 6 character code comprising of letters and numbers. (Example: Airline Confirmation# A1B2C3) You will be able to print a within 24 hours prior to your departure. You can also typically print from airport kiosks at the airport when you arrive on your travel day.

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Identification
  • Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) ...
  • U.S. passport.
  • U.S. passport card.
  • DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
  • U.S. Department of Defense ID, including IDs issued to dependents.
  • Permanent resident card.


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Your gate is written on your boarding pass and you need to find the section written gate with the codes consisting of letters and numbers. This code is your gate number. To be able to locate your gate, you can follow the signs or screens at the airport.

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