How do I stop Lyft from texting me?

You may opt out of receiving all messages from Lyft, including transactional messages. Text STOPALL to 46080 on your device receiving the messages. Note that opting out of receiving all texts may impact your use of the Lyft app.



You can stop Lyft from sending you various types of text notifications by using standard "keyword" replies. To opt-out of promotional or marketing texts, simply text "END" to 46080. If you wish to stop all messages from Lyft, including transactional updates like "Your driver is here" or receipts, you should text "STOPALL" to the same number. Keep in mind that opting out of transactional messages can make using the app difficult, as you won't receive real-time updates about your ride's status. Alternatively, you can manage your communication preferences within the Lyft app by navigating to Settings > Notifications, where you can toggle off specific types of SMS, email, or push notifications. In 2026, Lyft also allows you to "Snooze" notifications for a set period if you only want a temporary break from their marketing outreach.

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For calls and messages, the Lyft app uses a masked phone number so your personal contact info is hidden. When leaving a message, we encourage you to provide the best contact number the driver can reach you to help make the return smoother.

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Location data Lyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.

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Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden. Drivers can take your call, but they can't see your actual phone number.

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For security purposes, we may also monitor or record the contents of phone calls made through the Lyft Platform, but we will always let you know we are about to do so before the call begins. Address Book Contacts.

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As consideration for your driver's time, riders are subject to a fee of $20 for the return of a lost item. The full amount goes to the driver. You won't be charged until the driver notifies us they've successfully returned your item. If you'd like to thank your driver even more, an extra tip is a great way to do so.

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Both rideshare companies are based in California, where it is $1.16 cheaper to take an Uber rather than a Lyft. But rideshare culture has been controversial in the companies' home state, with California's Proposition 22 exempting drivers from employee status — and net minimum wage — at the firms' recommendation.

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Is Lyft Safe For Female Passengers? Female Lyft passengers face the same risks as those taken by Uber passengers. Hundreds of passengers have filed lawsuits against Lyft. These lawsuits claim the company's lack of effective safety measures made it easier for their assault to happen.

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Lyft uses cancel and no-show fees to make sure you're paid for your time and effort. You'll either get paid a minimum cancellation fee or receive earnings based on the time and distance you drive, whichever is greater.

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