How do I talk to a live person at Uber?

To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.



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Riders can call Uber, too If you have an issue with ride cancellation, drop-off, refunds, and more, Uber's rider support line can help. They can help with any issues you have with your account or ride and can book rides for you if you don't have the app available. To reach them, call 800-353-8237.

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24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.

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Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

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Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time. An agent answers the call and takes the rider's name and credit card information.

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After you request an Uber, you can inform your friends to coordinate with your driver. However, Uber drivers will have your friends' numbers, but your phone number will be safe.

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WhatsApp Messenger Support To better assist you, contact us from your phone by opening WhatsApp > Settings > Help > Contact Us. You can also visit our Help Center for additional information. Let us know how you use WhatsApp by providing the necessary information below. Then, tap or click Send Question to contact us.

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The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.

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There is no customer service email address to which you can directly send a message. So to email Uber customer service, you will have to submit a request on Uber's Rider Help portal. Once you submit a request for Uber to contact you, you will receive an email at the email address you designated.

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On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.

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Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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Open the Uber app and go into the main menu by tapping the three lines.
  1. Select Settings. ...
  2. Tap the section toward the top which includes your name, number and email address. ...
  3. Tap your old phone number. ...
  4. Enter your new phone number and tap Save on an Android or Update phone number on an iPhone.


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include essential information relating to the product or service that you bought or received. For example: the date/time of the issue, location, name of person on duty, name of product, what the problem was, your account number, model number, price, warranty information and reference number.

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