How do I unblock my TfL contactless card?
How do I unblock my TfL contactless card? You can resolve this through your online TfL account or by phoning TfL on 0343 222 1234. Once resolved, it may take up up to 30 minutes before you can use your card to travel again. However, you should still be able to use your card with other retailers.
What happens if you tap out but not in TfL?
Charges if you don't touch in and out If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.
Why is my contactless card not working TfL?
New and replacement cards If you have a new or replacement contactless card, you might not be able to make a contactless payment until you've made your first chip and PIN transaction. This is a security measure applied by your card issuer. Also check the 'Valid From' date to ensure it's ready to be used.
Do I need to register my contactless card with TfL?
No, but we do recommend that you set up a TfL online account and register your card. This gives you access to added benefits, plus you'll be able to see up to 12 months of journey and payment history. If you don't register your card, you'll only be able to view seven days' worth of journey history.
What is the maximum fare TfL on contactless?
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
How do I contact TfL payments?
- Complete an online form.
- Call TfL customer services on 0343 222 1115 (TfL call charges)
- Write to: Customer Services, 9th Floor, 5 Endeavour Square, London, E20 1JN.