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How do I use free now?

Pay with FREE NOW
  1. Tell your driver you'd like to use Pay with FREE NOW before starting the journey.
  2. At the end of the journey, your driver will search for your account via their app.
  3. Your driver will confirm the total fare and you will be asked to swipe to confirm.




To use Free Now in 2026, you must download the app and create an account using your phone number or email. Once logged in, you enter your destination in the "Where to?" box. The app will then show you several transport options: standard Taxis (which use a meter), Private Hire "Rides" (which have a fixed price), and in many European cities, integrated micro-mobility options like e-Scooters, e-Bikes, and Car-sharing. After selecting your preferred mode, you confirm your pickup location and payment method. In 2026, Free Now supports Apple Pay, Google Pay, PayPal, and all major credit cards. You can track your driver in real-time on the map and communicate via the in-app chat. A key feature for 2026 is the ability to pre-book rides up to 90 days in advance, which is highly recommended for airport transfers. Once the trip is complete, the payment is processed automatically, and you can add a digital tip and rate your driver directly within the app interface.

People Also Ask

With FREENOW, the Mobility Super App, you can book taxis and more. We're also in 9 countries across Europe, so you can use the app wherever you go. WHAT CAN YOU DO? Forget about cash, and pay in the app in seconds.

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Cooltra's eMopeds are available via the FREE NOW app in Spain, Portugal and Italy. Cooltra's eMopeds are available via the FREE NOW app in Spain, Portugal and Italy.

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Free Now is by far the best taxi app in Rome. It's the same concept as Uber but with a taxi driver. It will probably cost less, but the interface is not as easy to use and it requires downloading a new app and signing up for the service.

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Passengers can tip the driver directly from their app before, during or up to 1 hour after the trip is completed. Tips can only be added as a percentage through the app; either 10%, 15% or 20% on top of the fare. See the exact tip amount for each trip in the 'Job History' section of the app.

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As the name suggests, FREE NOW is all about freedom. It's our promise to you in providing the best service and the most convenient mobility solutions in getting you from A to B.

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No - the app used to be called MyTaxi. They renamed the app to FreeNow several months ago.

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FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app.

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