How do I use my Railcard while booking tickets?

How do I apply a Railcard discount?
  1. Select where you're travelling from and to and the date and time you'd like to travel.
  2. Add your passengers and their relevant Railcards.
  3. Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.




People Also Ask

How do I apply a Railcard discount?
  1. Select where you're travelling from and to and the date and time you'd like to travel.
  2. Add your passengers and their relevant Railcards.
  3. Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.


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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.

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We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

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A weekly or monthly Season ticket could be the best way for you to save money. The Railcard discount does not apply on Season tickets.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Follow. Unfortunately not. You should always check that the discount you expected has been applied before completing your ticket purchase. If you want to apply the discount once the ticket has been bought you will have to cancel your ticket and start again.

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You can also buy discounted Off-Peak Day Travelcards to travel: At any time on weekends and public holidays. After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year.

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If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.

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You will be asked to provide a digital passport-style photo if you select 'Digital'.

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