How do I write a good message on Airbnb?

Dear XX, Thank you for choosing us for your stay. We are thrilled to be hosting you on (date) and look forward to your stay. Expect to receive details on checking-in and making the best of your stay at (name of place) when your reservation date is closer.



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Templates for positive guest reviews
  • It was a pleasure hosting you. You were so thoughtful about everything. ...
  • Five stars for the 5-star guest. ...
  • Excellent guest. ...
  • You were very communicative. ...
  • A really nice guest. ...
  • Super-friendly and respected the space. ...
  • It was great to have you back! ...
  • Fantastic guests.


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The easiest way to attract attention to your Airbnb listings is to offer to allow them to stay at your property for free so that they can post about it and review it. Try contacting them directly and explaining your offer.

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Hello! We hope you are all set to check in on (date) and are looking forward to your stay with us at (name of place). You can check in at (check-in time), so you are welcome to arrive any time after if you like. Your door access code is (access code).

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Highlights
  1. Craft mini-escapes where guests can relax.
  2. Add special treats: coffee, tea, local specialties, etc.
  3. Don't forget the essentials: toilet paper, linens, pillows, towels, and soap.


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Safety is important, but we value your privacy too. We never review, scan, or analyze your messaging communications to send you third-party marketing messages. We don't sell reviews or analyses of these communications.

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1. A warm welcome. No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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Extras guests appreciate:
  • Extra toilet paper, linens, and towels.
  • Basic toiletries like shampoo and conditioner.
  • Dish soap and cleaning supplies.
  • Dining basics like a coffee maker, cooking utensils, dishes, and silverware.
  • Wine glasses.
  • Basic cooking supplies like salt, pepper, and oil.
  • Coffee, tea.
  • Light breakfast or snacks.


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The basics: Airbnb must-haves
  • Freshly laundered bed linen on each bed.
  • Sufficient pillows for each guest.
  • Extra pillows and blankets – “just in case”
  • Clean and fresh towels for each guest.
  • Plenty of clothes hangers.
  • Iron and ironing board.
  • Fully-furnished kitchen so guests can cook their own meals.
  • Washer/dryer and detergent.


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Here's an example of how to kindly ask for a review a second time: “Hi [Guest Name], Sorry to bother you but if you have a second, could you write us a review? Reviews are very important to us and help us maintain our Superhost status on Airbnb, we'd really appreciate it.”

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