How do split tickets work?


How do split tickets work? Simply put, split ticketing is when you 'split' your train journey into multiple tickets, instead of buying a single ticket. It may sound strange, but if you buy multiple tickets along your trip you can save a lot of money compared to having a single ticket – in most cases you don't even have to change trains!


Are split save tickets refundable?

Yes! You can cancel only part of your itinerary. (1) If you have a combination of Advance and Flexible, you can claim a refund for the tickets that are eligible to refund. (2) If all of your tickets are flexible, you can choose to cancel only part of your itinerary.


Does delay repay work on split tickets?

Most people know that compensation for delays on train journeys is payable using an (often generous) scheme called “delay repay”. However many people (including many within the rail industry) don't know that this works with split tickets as well.


What does trains must call at mean?

Calling point is effectively the same as station stop, i.e. it is a point (which must surely be a station) that the train is going to call at (i.e. stop to let people on and off). Depending on the type (speed) of train, it may not call at all the stations along the line.


What happens if you miss a train?

Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.


Can I use my ticket on any train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


How do I cancel a ticket and get a full refund?

If your ticket is fully refundable, you can usually cancel your flight online. Look for a “My Trips” or “Manage My Flight” section of the airline's website; the name will vary per airline. Otherwise, you can call the airline's customer service.


What is the risk of split ticketing?

The only risk comes when splitting your fare at a station where you need to change Trains - The station you need to change trains at may coincide with the station you've split your ticket at.