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How do you apologize for Cancelling a booking?

I deeply apologize for any inconvenience this causes you and if this may change your current plans. It's not like me to cancel on schedules, so I really regret doing this. But unfortunately [reason for cancellation]. Please understand that I never saw this emergency coming and was completely unprepared for it.



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The key to canceling plans at the last minute (which Porter defines as less than a couple of hours before the event) is ensuring the other person receives your cancellation before the event.

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