Flight attendants should have poise, tact, and resourcefulness to handle stressful situations and meet passengers' needs. Decision-making skills. Flight attendants must be able to act decisively in emergency situations.
Flight Attendants and Cabin CrewThe cabin crew is everyone who works onboard the airplane. This includes flight attendants, senior flight attendants (pursers), and even onboard chefs. They are all a part of the cabin crew, which is the team responsible for your comfort and well-being on a flight.
The terms stewardess and flight attendant describe the same basic job of tending to airplane passengers' needs and safety. Stewardess, however, is an outdated term that has been replaced by flight attendant on all airlines.