Using the Bolt app1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.
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You can pay inside the app (Credit/Debit) or with cash. Easily request a ride with the Bolt app: 1.
1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.
Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.
During your ride you have the opportunity to leave a tip for the driver. You can select the tip amount and change it or remove it during the ride and 15 minutes after. The tip amount will be added to the total ride price.
You can find this information in the app from the All deliveries menu option. Alternatively, you can also check your earnings in the Performance screen. Positive balance means that Bolt owes you a sum of money that you can receive as a payout. Negative balance means that you owe Bolt money.
Bolt performs random identity authentication checks on drivers when they use the Bolt platform. This requires drivers to submit a selfie in real-time to make sure that our registered drivers are the ones driving.
Bolt will allow drivers to set their own prices in an attempt to drive down waiting times and reduce cancellations. It becomes the latest ride-sharing app to change how much it charges amid surging demand for minicabs.