How do you praise a bus driver?

Please let him know I think he's great!” “I want to commend the driver of the route 115 on January 30 as he was amazing. He took the time to explain to me how to ride a different bus, explaining the map and even tried to hold the other bus for me. I really appreciated his help.



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Do bus drivers like it when people say thank you? Dozens of London bus drivers who were interviewed as part of the research said passengers greeting them with 'good morning' or 'thank you' have a positive impact on their happiness and job satisfaction. They said it made them feel 'respected', 'seen' and 'appreciated'.

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London is famous for its frostiness – so much so that lots of people feel silly saying 'hello' and 'thank you' to bus drivers in the capital. But it turns out that we should be greeting our dedicated drivers, with a new survey revealing they're happier when passengers are nicer to them.

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