When you receive booking requests, you may find that some guests have a badge that says “Verified Identity” next to their name. The verified identity badge indicates that Vrbo has confirmed the following information: Physical address. Date of birth.
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After you submit a booking request, the host has 24 hours to accept or decline. If they don't respond, we'll automatically decline the request for you.
When you book a stay or when you become a Host, we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your government ID and a selfie. Additionally, certain Experiences require you to verify your identity.
Vrbo's map looks a bit outdated by comparison. However, aesthetics aside, Vrbo offers far better filter and sort functionality than Airbnb. For example, Vrbo lets you filter by user reviews, including properties rated highly for cleanliness and properties rated 4 stars and above. Vrbo's filters are also more intuitive.
Keeping all your communications and bookings on our site helps protect you from phishing and other fraud. To contact a host before booking a reservation, you can send a message directly from the property page: Log in or create a new account if you're not already signed in.
For everyone who transacts on Airbnb: We check the OFAC list, which includes terrorist designations. For those who live in the US: We check certain databases of public state and county criminal records as well as state and national sex offender registries.
If a Vrbo host wants to remove a particularly negative review left by a guest or even delete a review they've left for a guest, they can attempt to do so by contacting Vrbo customer support and opening a ticket requesting the review be removed.