How does Disney handle people in wheelchairs?

Guests with mobility disabilities who use cushions on a daily basis—on their wheelchair or when they transfer to alternate seating—may use portable seat cushions on select attractions. Portable cushions must fit reasonably within the attraction or experience without obstructing the attraction's safety features.



People Also Ask

Arriving at a Ride or Attraction in an ECV or wheelchair at Disney World. For the majority of rides and attractions, those in wheelchairs and ECVs will be going into the same queue as everyone else. You may veer off at certain points to avoid stairs, etc.

MORE DETAILS

Guests with any physical or mental condition that affects their ability to wait in a standard attraction line for an extended period may qualify for a DAS Pass. There is a broad range of disabilities that may be eligible for DAS.

MORE DETAILS

Disabilities Access Service (DAS) Card Guests with Diabetes do qualify for the DAS card. Please see our DAS FAQs for information about how to get this pass.

MORE DETAILS

In terms of what to say to get a DAS pass, start by explaining why waiting in extended queues would be difficult for you. For example: “I experience ___________ which makes tolerating long lines difficult.” “When I'm in line for a long period of time, ___________ happens.”

MORE DETAILS

Wheelchairs are available on a first-come, first-served basis. Reservations are not accepted, and quantities are limited. Please plan to arrive early. Guests must be 18 years of age to rent wheelchairs.

MORE DETAILS

Walt Disney World attractions offer access for Guests with mobility disabilities in the following categories: Must transfer from wheelchair/ECV to ride vehicle. Must transfer from ECV to wheelchair. Must transfer from ECV to wheelchair, and from wheelchair to ride vehicle.

MORE DETAILS

Disney made major changes to its disability access system in 2013. Previously, theme park visitors with disabilities were able to receive a Guest Assistance Card that often allowed them to skip to the front of lines for rides. Disney said it ended that option because it was “abused and exploited.”

MORE DETAILS

RENTING DIRECT FROM DISNEY Disney World does not offer scooter or wheelchair reservations and they often sell out. Rentals are first come, first served. Disney World Resort hotels do not rent scooters but wheelchairs are available. Wheelchairs can be rented for the length of your stay.

MORE DETAILS

If all else fails, definitely ask the people behind you if they would mind if you stepped away from your place for just a few minutes. You can use your My Disney Experience app to find the restroom located nearest the attraction, and that will help cut down on the time you step away.

MORE DETAILS

Disney World does not offer scooter or wheelchair reservations and they often sell out. Rentals are first come, first served. Disney World Resort hotels do not rent scooters but wheelchairs are available. Wheelchairs can be rented for the length of your stay.

MORE DETAILS

No, cast members do not ask for proof of disability or medication documents during the Disney World DAS registration process.

MORE DETAILS

There are two ways to register for the DAS Disney World program: before you arrive for your visit, or upon entering the park. Registration involves answering a few questions from a cast member. It does not require medical documentation or other proof of disability.

MORE DETAILS

The “DAS Card” stands for Disabilities Access Service, and is available at Disneyland. This card allows for people who are not able to wait in long lines to come back at a designated time and skip to the front of the line. Hypoglycemia as a result of T1D would be the reason given when requesting one of these cards.

MORE DETAILS

Accommodating Guests with Disabilities As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.

MORE DETAILS

Often, asthma is triggered by weather conditions. If you are sensitive to heat, you might want to consider the Disability Access Service (DAS). Walt Disney World is committed to providing an excellent experience for all of its Guests, including those with medical conditions.

MORE DETAILS