Journey Planner is an application within TN360 that allows businesses to plan specific routes for their vehicles, that takes into account scheduled stops for jobs as well as waypoints the driver must pass through for compliance.

A digital journey planner in 2026 works by utilizing GTFS (General Transit Feed Specification) real-time data combined with AI-driven predictive algorithms. When you enter a destination, the system scans millions of data points—including GPS locations of buses/trains, scheduled timetables, and historical traffic patterns—to calculate the most efficient route. Modern 2026 planners like Google Maps or Citymapper now incorporate "Multi-Modal" routing, which might suggest a combination of a train, a shared electric scooter, and a short walk to minimize your carbon footprint. Furthermore, in 2026, many planners use machine learning to predict "crowd density," advising you to take a slightly later train to ensure a seat. It essentially acts as a supportive digital navigator that adapts to live disruptions (like track maintenance or accidents) to provide you with the most reliable ETA possible.