How does the Internet affect tourism and hospitality?

With the internet, consumers source for trusted sites for hotels recommendations when making travelling arrangements. These tools allow the consumers to start a conversation and potentially are at the advantage to be converted as the brand ambassador.



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With the ease of online booking and direct communication between travelers and service providers, the need for travel agents and tour operators has diminished. This has resulted in cost savings for travelers as they can avoid paying commissions or booking fees.

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Without information technology, managing the day-to-day operations of hotels, restaurants, and other hospitality-related businesses would be impossible. Information technology has helped hospitality businesses manage inventory, bookings, reservations, and customer data better.

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Some show immediate effect while, there are also factors which affect in the long run.
  • Environment at Destination. ...
  • Economy of the Country. ...
  • Historical or Cultural Importance of Destination. ...
  • Research Importance of Destination. ...
  • Religious Importance of Destination. ...
  • Technology.


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