The Uber platform features a 2-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.
Rating quality A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.
If you're between a 4.7 and 4.79, you're a solid passenger, but you may have a slightly questionable history.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.
A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.
At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.
In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.
One driver said their 'best passengers are the ones that quietly sit in the back', while another agreed that their 'dream passenger is the one who tells me to turn up the music and then sits quietly'.
A single 5 star rating from either a driver or a rider is the most common. A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.
A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.
A report from Drive to Be Free states that the average rating for Uber drivers in the US and UK is 4.8 stars. Of course, all drivers want to hit that high score.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating. If a trip was canceled, you won't see the option to rate the driver.
I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
Don't demand the driver let you off where it's not safe to do so. You might also get a low score for trying to vape or smoke in the vehicle or talking loudly or obnoxiously on phone calls. Don't do anything inappropriate with a fellow passenger or hit on the drivers.
Uber and Lyft are considered as two of the top competitors for rideshare services in the United States, but despite that ubiquity Uber and Lyft riders can get banned.
According to Uber's 2019 to 2020 safety report, there were 101 deaths that occurred in 91 fatal Uber accidents. Most of these collisions (32 percent) involved at least one speeding vehicle. The second highest cause was from alcohol-impaired drivers (23 percent).
If there were rides being requested in an area of town with too few vehicles, Uber sent messages to drivers letting them know that there are potential riders in that area. This aerial view was known internally as “God View”.