Arrive at the station at least 30 minutes before your train departs.
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Arrive at least 30 minutes before departure so you have time to check in for boarding. If you show up after this time, you may not be allowed to board. People with disabilities or reduced mobility who need assistance must arrive at the station at least 1 hour before the departure of their train.
As the flight time approaches, the boarding gate will be announced on the monitors, as well as any last-minute changes to both the departure time and the boarding gate. You need to arrive at least two to three hours early at the airport to check in your luggage and go through security.
Beginning at 7:37 am and continuing for several minutes, 10 bombs exploded on four trains in and around Atocha Station in the city's centre, leaving 191 dead and more than 1,800 injured. Occurring just three days before Spain's general elections, the attacks had major political consequences.
Missed trains: if something comes up and you miss your train, you will be able to change your ticket to travel on the next one paying a 30% surcharge, provided that you request the ticket after departure of the train and within the next 30 minutes of its departure.
All railway operators in Spain have a dynamic ticketing system, so fares change constantly. Renfe only offers a limited number of tickets with promotional prices. So when these tickets are sold, only the most expensive fares remain. The same applies for the other operators (Avlo, OUIGO and iryo).
Have you heard about Renfe's commitment to punctuality? At Renfe, we promise to refund up to 100% of the ticket value if your train is delayed. Consult the information on delays and compensation you are entitled to.