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How early should I get to the ferry port?

Are ferries usually on time? Yes! Please note that the schedules indicate departure times. We recommend that you arrive at the terminal at least five minutes prior to the scheduled departure in order to board.



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Anyone who refuses a screening or inspection will not be allowed on board a ferry.

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Check in opens 2.5 hours before departure. Passenger check-in at the ferry terminal ends 60 minutes before the ferry departs. Check-in for passengers travelling without a vehicle is not permitted on this route.

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The passport control is usually fairly fast. But you may be called in by Customs to have your vehicle inspected and this can take about 10-20 minutes. It happens to us about 1 in 3 times when we take the ferry to France.

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Some ferry companies allow you to board by simply showing your booking confirmation email, which includes your personal details and your reservation code. You can either show the email on your device (phone, tablet) or print it out and bring it with you.

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Boarding starts: All passengers: 2 hours before scheduled departure time. Check-in closes: Vehicle passengers to Frederikshavn: 50 minutes before scheduled departure time.

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What time shall I arrive to board the ferry? P&O Ferries advise that if you travelling by car, to arrive at the port 30 minutes before the ferry is due to leave. If you are making the trip by foot, they advise travellers to arrive 45 minutes before.

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If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.

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P&O Ferries advise that if you travelling by car, to arrive at the port 30 minutes before the ferry is due to leave. If you are making the trip by foot, they advise travellers to arrive 45 minutes before.

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Do you check in your luggage on ferries? No, there is no check-in procedure for luggage items.

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Outside food and non-alcoholic beverages can be brought and consumed on board the ferry. Due to state law, alcoholic beverages that are not purchased on board the ferry cannot be consumed on the ferry. Please see our current COVID-19 rules related to masking.

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The water is fine. Most places don't have bottled water.

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Meat: Travelers are not allowed to bring meat products from most countries outside of the EU, including beef, pork, poultry, and game.

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In most cases, you'll go through customs and immigration after your flight first arrives in a new country, but there are exceptions. For example, some countries have mutual agreements intended to help speed travelers through the process, so you may go through customs and immigration before you board.

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