How long do you have to be at Eurostar before departure?
Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
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Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.
Train crews will direct you to the appropriate car and will help with your luggage. When should I arrive at the station? Unless you're taking the Auto Train, plan to arrive 30 minutes before your scheduled departure. If you need assistance with baggage and/or ticketing, we recommend you arrive 60 minutes early.
Arriving at the StationPlan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure).
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Any other weapon made, adapted or intended for use as an offensive weapon. Alcohol that is in excess of our alcohol policy. Any item of furniture. Perishable items such as meat, fish and dairy products.
Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like. And if you've picked up a coffee at the station, just pop it in the special tray and we'll hand it back on the other side of security.
You take your bags into the train with you and put them on the rack above your seat, or in the space between the seat backs, or on floor-standing racks at the car ends or in the seating area.
76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time. There are occasions, usually outside of our control, where trains may be delayed or disrupted.
In Paris, the train stations can be much larger and somewhat confusing. If you're unfamiliar with the station in Paris, you should arrive from 45 – 60 minutes before departure time. Just like in an airport, there are arrival and departure boards.
Aim to be at Gare Du Nord a minimum of 15 min before departure if you will be taking a THALYS train; all Thalys passengers now have to pass through security checks. Prior to the confirmation of the specific voie (platform/track) that a Thalys service will be departing from, you can join the queue for Thalys departures.