It can take a minimum of 7 minutes from stepping off the train to exiting Eurostar arrivals, so if you're making a tightly timed connection move towards the front of the train before it arrives in London.
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The Eurostar can take up to 2hrs 37mins from London to Paris, however, most of our trains will take you to Paris in only 2hrs 16mins.
Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.
To ensure you have enough time for all pre-departure steps, please come to the station at the recommended time and not just before the gates close. All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
To travel on Eurostar you need either a valid passport or a national identity card (EEA citizens and Swiss nationals). Babies and children must have their own valid travel documents.
Overhead racks on European trains take small & medium holdalls & suitcases up to & including backpack-size... Racks near the entrance doors will take larger items. This is Eurostar. On some trains you can fit a medium suitcase, backpack or holdall between the seat backs.
Food is permitted on any Eurostar train. There are no restrictions about which sort of food you can bring on board, but please be considerate of other passengers and don't take strong-smelling food on board. On intercapital and daytime ski trains; each traveller can take 4 bottles or cans of beer, or 1 bottle of wine.
Do you need to take laptop out at Eurostar? Laptops and mobile phones can be used throughout the journey, so there's no need to switch them off or change any settings before you board.
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Eurostar is the high-speed passenger train linking London with Paris, Lille & Brussels via the Channel Tunnel at up to 300km/h (186 mph). It's been running since 1994.
Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.
76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time. There are occasions, usually outside of our control, where trains may be delayed or disrupted.
The actual under sea section is 37 kilometres or just under 23 miles long. The passenger trains slow down on approach to 160kph/100mph when they enter the tunnel so they only spend about 13 minutes under the sea section of the tunnel.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.