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How long does it take to get through customs at Lisbon Airport?

Arriving passengers must count an average of 30 to 40 minutes to complete the formalities of police and customs and to retrieve their luggage. Entry into Portuguese territory through Lisbon International Airport requires a passport valid more than 3 months after the passage of the police station.



As of early 2026, wait times at Lisbon’s Humberto Delgado Airport (LIS) have become highly variable due to the full rollout of the European Union’s Entry/Exit System (EES). For travelers from non-Schengen countries (such as the US, UK, and Canada), the process of registering biometrics—including facial scans and fingerprints—can lead to significant queues. During peak morning arrival windows when multiple transatlantic flights land, it is not uncommon for passport control and customs to take between 1 to 3 hours. However, on days when the system is operating smoothly or during off-peak afternoon hours, you might clear the area in 30 to 45 minutes. The airport has recently invested in 24 new high-speed biometric e-gates to reduce processing time to roughly 20 seconds per passenger once their profile is already in the system. Travelers are strongly advised to budget at least two hours for the arrivals process if they have a tight connection or a pre-booked ground transfer, as the manual secondary checks for first-time EES registrants remain a primary bottleneck in the terminal's infrastructure.

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Remember that, after checking-in, you will have to go through X-ray screening and, when travelling to non-Schengen destinations, you must also go through passport control.

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Customs and immigration are usually required at the connecting airport for international flights. You don't always have to for domestic flights. In most cases, passengers on layover flights must clear customs and immigration at the first point of entry.

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You must carry photo identification when in Portugal. To minimize the risk of your passport getting lost or stolen, carry a photocopy of your passport or other form of valid photo ID with you.

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For domestic flights in the United States, most airlines recommend that passengers arrive at the airport at least 1-2 hours before the scheduled departure time for check-in and security screening.

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The Lisbon airport is small compared to other European capital city airports. There are two terminals, one for arrivals and most international flights, and one for budget airlines. You will almost always connect in the same terminal as you arrive, making it easy to simply walk to your next gate.

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Leave Your Passport at the Hotel Although your passport is required as an ID when travelling abroad, you don't really need to carry it around with you everywhere. Consider moving around the city with your driver's license instead, and leave your passport behind in the hotel safe.

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Terminal 1 has been in operation since the inception of the airport in 1942. It serves both arrivals and departures unlike Terminal 2 which serves departures only. For this reason there are no transportation facilities or parking lots next to Terminal 2. A regular shuttle service operates between the two terminals.

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If your itinerary was purchased as one ticket (as in: you have only one itinerary and one confirmation number), and the connection time was too short and you miss the second (or third) flight, you can rest easy, no matter what happens. The airline will simply put you onto the next available flight, free of charge.

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