How long does it take to get through passport control Eurostar?
Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.
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He admitted it was unlikely to have a knock-on impact of reducing the time for standard ticket passengers to get through UK passport control at St Pancras – typically about 15 minutes.
Eurostar check-in processYou will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking. From 01 October 2021 onwards, EU, EEA and Swiss national identity cards will no longer be accepted as a travel document to enter the UK: a passport is now required.
Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.
Whether arriving at an airport, ferry port, or Eurotunnel station, British citizens arriving in France will no longer be able to use the passport control lanes reserved for EU, EEA and Swiss citizens. There are also additional documents that you will need to show when you arrive at border control.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.
No. Only Immigration Control takes place at the station where you depart. When travelling from Paris or Brussels to London on the Eurostar, you pass through UK Customs on arrival at St Pancras. You walk through the Customs Inspection area.
It's rare for the Eurostar to be delayed but of course there is no guarantee it won't be! I don't usually find the Eurostar to be delayed very often (and I use it frequently) but last month we had an hour delay after leaving Paris because there was somebody hanging around the tracks near St-Denis station.
If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Eurostar passengers departing from London can avoid one of two manual passport checks through a facial verification system. The launch of the technology at St Pancras station – which also removes the need to scan tickets – is aimed at easing congestion.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.