How long does pre boarding last?

Depending on an individual's situation, it could be one short week or two long months before they start with you. If the preboarding period is longer, check in with them across the course of it. You can send over some light reading so they feel empowered with the knowledge they need to hit the ground running.



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You request it at either the ticket counter or with the customer service agent at the gate. Just let them know you would like to request preboarding due to a disability that requires a specific seat. They aren't supposed to ask what your disability is.

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How will I know that I can access TSA PreCheck® screening lanes? Participating airlines display a TSA PreCheck® indicator directly on your boarding pass if you are eligible for TSA PreCheck based on your provided Known Traveler Number (KTN).

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Just let them know you would like to request preboarding due to a disability that requires a specific seat. They aren't supposed to ask what your disability is. They're only supposed to ask if you need assistance during boarding, a specific seat, or extra time to board.

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Here's our step-by-step process to boarding with ease.
  1. Step 1: Reconfirm your flight 24 hours in advance online. ...
  2. Step 2: Get to the airport with plenty of time to spare. ...
  3. Step 3: Drop your bags off or wait in line if you need extra help. ...
  4. Step 4: Keep your I.D. ...
  5. Step 5: Go through TSA screening procedures.


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At the check in or gate, you simply state that you need to pre-board for medical reasons and need a specific seat, and show your ID. They cannot ask specifics of why you need to pre-board, but this covers enough to be able to pre-board on Southwest.

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Yes, you can request additional support from airline staff for your autistic child. This may include assistance with checking in, passing through security, and boarding the plane. It is recommended that you contact the airline in advance to make these requests.

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Pre-boarding with Diabetes Pre-boarding can be utilized for airlines with assigned and unassigned seating. Anyone in your travel party can also pre-board with you.

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