The base fare, also known as the “actual ticket price”, will only be repaid in full if the airline is able to resell your ticket and if permitted by the airline's terms and conditions. In such a case, up to 95% of the total ticket price can be refunded to the passenger.

As of February 2026, the refund amount depends heavily on the timing and fare type. Under new DGCA regulations issued in early 2026, passengers can cancel or amend tickets within a 48-hour "look-in" window for a full refund without extra fees, provided the flight is at least 7 days (domestic) or 15 days (international) away. Outside this window, for non-refundable tickets, you generally only receive a refund for the government and airport taxes, while the base fare and fuel surcharges are forfeited or converted to a credit shell. Fully refundable fares allow for a near-total refund minus a small administrative fee. If a flight is canceled by the airline, or if a significant delay occurs (typically over 3–6 hours), you are entitled to a 100% refund of the total amount paid, including all fees, regardless of your initial ticket type.