Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late. a full refund if you arrive more than 1 hour late.

Under the UK's "Delay Repay" scheme in 2026, compensation is based on the length of your delay and the type of ticket you hold. If you are delayed by 15 to 29 minutes, you are typically entitled to 25% of the cost of a single ticket (or 12.5% of a return). For delays of 30 to 59 minutes, the compensation increases to 50% of the single fare. If the delay reaches 60 to 119 minutes, you receive a 100% refund of the single fare. For catastrophic delays of 120 minutes or more, most operators provide a full 100% refund of the entire ticket price, whether it was a single or a return. Season ticket holders receive a pro-rata refund based on the value of a single journey (e.g., 1/464th of an annual ticket). Claims must be submitted to the specific train operating company within 28 days of the delay, usually via their website or app. Note that "Delay Repay" is a national standard, though individual companies may offer slightly better terms during major engineering works.